Unwanted Emails

Junk emails 

Junk email, also known as spam or unrequested email. It’s annoying, but harmless. Most junk email will be blocked and automatically goes into your junk email folder. 

If your email isn’t actually junk, you can mark it as not junk and it will move to your inbox. 

You should occasionally check your junk email folder to check for emails that are not actually junk. You can delete and move emails in the junk email folder just like all your other email folders. 

Phishing emails 

Phishing emails are an attempt to gain sensitive information about you or Wintec such as usernames, passwords and credit card details.  Phishing emails are much harder to identify than junk email and normally look like every day emails from places or people you already interact with. 

Phishing emails contain links to strange URLs when you hover over the link. They will ask for: 

• Login information or passwords
• Security details  
• Credit card information  
• To click on a link directly to access personal accounts or information 

What to do 

1. Don't click on any links in the email. If you have clicked a link, call the Service Desk immediately 0800 587 500 
2. Don't reply to the email  
3. Advise the ITS Service Desk 
   1. Click Forward  
   2. To servicedesk@wintec.ac.nz  
   3. Changing the subject to Suspected phishing email 
   4. Click Send 
4. Report the email to Microsoft, this will notify Microsoft and automatically delete it
   • Outlook in Office 365 in the browser 
     • Click Junk button from the menu 
     • Select Phishing 
       
       
   • Outlook from your computer’s desktop 
     • Select Report Message 
     • Select Phishing